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Booking Policy

Reservation Policy

Due to the involvement with another third party contractor in Outworld operation; including: 

- catering

- freelancers river guide, and 

- lorry rental 

All reservations and booking are subject to this terms and conditions.

1.All products sold are not refundable

2. Any postponement to a new date, customers must inform the operator (Outworld) 14 days prior the booking date. All bookings are confirmed once reservation been made.

3. Any postponement or cancellation less then 8-14days, customers need to pay the penalty fees of RM300.00 for each rafting package.

4. Any cancellation made less than 7 days prior to the reservations date, NO REFUNDABLE POLICIES IS APPLIED.

5. Refundable is only APPLIED WHEN; THE OPERATOR CANCELLED THE TRIP due to certain circumstances.

6.Late arrival -- Our operation side will inform in advance to all guest to plan your jour especially n 3 days holiday and school

holiday. If the guest arrive late and pass the activity session, we will bring the activity on next day with charge rm150 per set.

How to make reservation

1.Consult with our friendly consultant. They happy to assist you for new adventure.

2.Pick a product suggested by consultant once you happy with all answer from our consultant.

3.Check availability on calendar tab

4.Once confirmed proceed to check out.

5.Step 3, Note to seller, please put your family number, age,

date or any other add on such as meal, cave or waterfall


Any inquiry you can direct to our consultant

  1. Nurul Asyikin -016 4077896
  2. Shazalyza -012 2622215
  3. Poji -010 5214276
  4. Nasir - 011 11280206
  5. Yusree - 012 4350350
  6. Shafiqah- 019 5723055
  7. Hanim - 012 5665687
  8. Zakiah - 011 31248879
  9. Arfah -012 6759453
  10. Rosmaiza - 01120785707
  11. Safinaz - 012 5248474
  12. Shahira - 019 3839597
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